# 2017 CHEVROLET SILVERADO — SERVICE BRAKES
> NHTSA complaint `1598069` · 2019-08-27 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** CHEVROLET
- **Model:** SILVERADO
- **Year:** 2017
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 8
- **Speed:** 35 mph
## Narrative
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD.  I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE.  I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD".  I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE.  MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY.  AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION.  THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED.  THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*