# 2019 DODGE GRAND CARAVAN — SEATS
> NHTSA complaint `1600452` · 2019-09-06 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** GRAND CARAVAN
- **Year:** 2019
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
## Narrative
WE RENTED THIS CARAVAN WHILE ON VACATION IN DESTIN. ON OUR WAY TO RETURN IT, THIS PAST MONDAY,  I WAS SITTING ON THE DRIVER SIDE SECOND ROW SEAT. I WANTED TO RECLINE MY SEAT A BIT ,SO I REACHED MY LEFT HAND DOWN TO PULL THE LEVER AT THE BOTTOM DOOR SIDE OF THE SEAT. INSTEAD OF THAT BEING WHERE A RECLIING LEVER WOULD NORMALLY BE, IT WAS THE LEVER FOR FLIPPING THE ENTIRE SEAT UP AND SNAPPING DOWN THE HEADREST. IT FORCED ME INTO A FORWARD FOLDED POSITION WITH GREAT FORCE,  THEN THE HEADREST SNAPPED DOWN ON MY NECK. I WAS DIAGNOSED WITH EXTREME WHIPLASH AND TORN MUSCLES. IM HAVING MIGRAINES DUE TO THE INJURY AND PAIN IN MY HEAD, NECK, SHOULDERS AND BACK. MY CONCERN IS THAT IF A CHILD WOULD HAVE DONE THE SAME THING IT MAY HAVE SERIOUSLY INJURED THEM OR EVEN KILLED THEM. THIS IS A VERY BAD DESIGN AND NEEDS TO BE RECONFIGURED.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*