NHTSA complaint: 2012 MERCEDES-BENZ E350 — AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION WITH ANOTHER VEHICLE HEADED IN THE SAME DIRECTION. THE OTHER VEHICLE SWERVED AWAY FROM THE CONTACT'S VEHICLE, BUT WAS THEN IMPACTED BY THE FRONT BUMPER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NEITHER THE DRIVER'S NOR THE PASSENGER'S FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND LEG, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED SIMILAR INJURIES AND ALSO SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT. MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *DT *AS*DT
National Highway Traffic Safety Administration — Office of Defects Investigation