# 2018 BUICK ENCLAVE — SERVICE BRAKES
> NHTSA complaint `1607763` · 2019-09-30 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** ENCLAVE
- **Year:** 2018
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 35,850
- **Speed:** 3 mph
## Narrative
THE BRAKE ISSUE RAISED ITS UGLY HEAD AGAIN.  THE VEHICLE HAS OPERATED FINE SINCE THE ORIGINAL INCIDENT EVEN WITH THE FRONT-END DAMAGE.  YESTERDAY, ONE WEEK AFTER THE ORIGINAL INCIDENT IT OCCURRED AGAIN.  COLD START LEAVING A RESTAURANT TURNED OUT OF PARKING LOT ON TO SIDE STREET. TRAFFIC WAS STOPPED AT A LIGHT AND I PULLED INTO THE LEFT TURN LANE.  GOING VERY SLOW, HAVEN'T EVEN TRAVELED 200 FEET.  PUT PRESSURE ON BRAKE PEDAL TO STOP AND NO RESPONSE, THE CAR KEEPS ROLLING FORWARD AS I APPLIED EXTREME BRAKE PRESSURE. AT THAT POINT I HIT THE EMERGENCY PARKING BRAKE BUTTON AND THE CAR STOPPED JUST AS I HIT THE REAR END OF THE CAR IN FRONT OF ME.  THANKFULLY THERE WAS NO DAMAGE TO HIS CAR.  I RESTARTED THE CAR AND WE PULLED OFF THE ROAD INTO A PARKING LOT TO EXCHANGE INFORMATION.  EVERYTHING OPERATED FINE.  LEFT THE SCENE AND HEADED HOME.  WHEN THE LIGHT CHANGED, I TURNED LEFT FROM THE SIDE STREET INTO TRAFFIC. HEAVY TRAFFIC, SLOW GO.  ABOUT 1 MILE LATER THE TRAFFIC SLOWED DOWN TO STOP.  ONCE AGAIN, THE BRAKES WERE NOT RESPONDING.  I WAS ABLE TO HIT THE EMERGENCY BRAKE AND DITCH TO THE SIDE OF THE ROAD.  AFTER TRAFFIC PASSED, I RESTARTED AND MOVED ABOUT THIRTY FEET INTO THE SAFETY OF A PARKING LOT.  AT THAT POINT I CALLED AAA AND HAD THE CAR TOWED HOME.  I WILL HAVE IT TOWED INTO THE DEALER THIS MORNING.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*