TL* THE CONTACT OWNS A 2017 NISSAN SENTRA. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE IMPACT CAUSED THE TWO VEHICLES IN FRONT OF THE CONTACT'S VEHICLE TO ALSO BECOME REAR ENDED. THE CONTACT'S VEHICLE WAS TOWED. POLICE REPORT NUMBER: [XXX] WAS FILED. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S HEAD STRUCK THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO THE BACK, NECK, AND HEAD. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 11,100.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB