# 2019 BUICK ENCORE — ENGINE
> NHTSA complaint `1611490` · 2019-10-11 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** ENCORE
- **Year:** 2019
- **Manufacturer:** General Motors, LLC
- **Component:** ENGINE
- **Miles at failure:** 2,100
## Narrative
I WAS STOPPED IN A DRIVE THRU TACO BELL AND THE CLERK DROPPED MY CHANGE DOLLARS FROM MY PURCHASE SO I REACTED BY OPENING THE DOOR TO PICK UP THE MONEY BY TAKING MY FOOT OFF THE BRAKE WITHOUT PUTTING IT IN PARK BECAUSE IT WAS A REACTION. THE CAR'S STOP START FEATURE SURGED THE CAR FORWARD PINNING MY LEGS BETWEEN THE CAR AND THE BUILDING. I COULDN'T PUT THE CAR IN PARK BECAUSE MY LEGS WERE PINNED AND THE VEHICLE SHIFT WOULD NOT GO INTO PARK. I SCREAMED AND THE CLERK HAD TO TAKE MY SHOES OFF SO I COULD PULL MY LEGS IN THE CAR. I WENT DIRECTLY TO URGENT CARE. MY LEGS WERE SEVERELY BRUISED. THIS IS A MAJOR SAFETY ISSUE. THE CAR SHOULD NOT SURGE FORWARD LIKE THAT. I'VE HAD THE CAR FOR 1 MONTH AND IT SCRAPED  THE DRIVER SIDE DOOR AND FRONT TIRE/RIM. $1500 DAMAGE BUT LOST A DAYS WORK AND SEVERAL WEEKS OF RECOVERY. THE SAME THING COULD HAPPEN AT AN ATM. I USED TO WORK FOR GM AND TEST DRIVE VEHICLES    THIS ENGINE STOP/START FEATURE SHOULD HAVE AN ELECTRIC FEATURE SIMILAR TO WHAT FORD HAS THAT ONCE THE DOOR OPENS, THE DRIVE GOES AUTOMATICALLY TO PARK.  THIS SHOULD BE A SAFETY RECALL!!!   10/8/19.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*