# 2012 KIA SOUL — ENGINE
> NHTSA complaint `1614689` · 2019-10-23 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** KIA
- **Model:** SOUL
- **Year:** 2012
- **Manufacturer:** Kia America, Inc.
- **Component:** ENGINE
- **Miles at failure:** 116,000
## Narrative
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED RUSTY WALLACE KIA OF KNOXVILLE (701 CALLAHAN DR, KNOXVILLE, TN 37912, (865) 688-8886) AND SCHEDULED AN APPOINTMENT; HOWEVER, THE CONTACT MISSED THE APPOINTMENT. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF BLUE SMOKE COMING FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE WHERE HER HUSBAND AND SON NOTICED A HOLE IN PISTON NUMBER TWO. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE SAME DEALER WHERE THEY FAILED TO HONOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 13379468. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*