TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE FRONT WHEELS SHOOK AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT CRASHED INTO ANTHER VEHICLE, WHICH THEN CAUSED THE OTHER VEHICLE TO CRASH HEAD ON INTO A MEDIAN. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED AND WAS TOWED TO THE CONTACT'S HOME, AWAITING AN INVESTIGATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.