NHTSA complaint: 2004 KIA SORENTO — STEERING
I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT THAT TIME AS WELL. 10/13/19 - THE DIRECTIONAL WORKED ALL DAY AND COME NIGHT TIME WHEN I CAME OUT FROM THE STORE AND STARTED VEHICLE THEY DID NOT WORK. THE NEXT DAY THEY WORKED FINEHOWEVER, ON 10/14/19 - I STARTED THE CAR IN AM AND THERE WAS A SQUEAKY BELT. I HIT THE GAS PEDAL QUICKLY AND NOISE WENT AWAY. THEN WHILE DRIVING, THE BATTERY AND BRAKE INDICATOR LIGHTS CAME ON THE DASH AND STAYED ON SO I PULLED OVER AND SHUT CAR OFF. IWAS DRIVING MY DAUGHTER TO THE PARK A MILE AWAY FROM HOME WHEN THE BATTERY AND BRAKE INDICATOR LIGHTS CAME ON AGAIN. I TURNED CAR OFF FOR A FEW MINUTES AND WHEN I RESTARTED IT THE LIGHTS WERE OFF. I WENT TO TURN AROUND TO GO HOME AND THE STEERING COMPLETELY FAILED SO IT WAS EXTREMELY DIFFICULT AND DANGEROUS. I HAVE NOT DRIVEN IT OR STARTED IT SINCE. MY MECHANIC CAMT TO MY HOME 2 DAYS IN A ROW AND WAS CONVINCED IT WAS CRANKSHAFT BOLT THAT SNAPPED. HE GOT IT INTO HIS SHOP THE FOLLOWING WEEK ON FRIDAY 10/26/19 AND CALLED A SHORT WHILE LATER INFORMING ME THA
National Highway Traffic Safety Administration — Office of Defects Investigation