TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH FROM A RESIDENTIAL STREET TO AN INTERSECTION, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE LEFT ANKLE AND A WHIPLASH. THE OTHER DRIVER WAS ALSO INJURED. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AT THE SCENE AND WAS TOWED TO A POLICE LOT. THE CONTACT'S INSURANCE COMPANY HAD THE VEHICLE TOWED FROM THE POLICE LOT TO THE CONTACT'S RESIDENCE FOR INSPECTION. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CAME TO THE CONTACT'S RESIDENCE TO INVESTIGATE THE FAILURE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO AIR BAG FAILURE AND PROVIDED CASE NUMBER: 926820. THE FAILURE MILEAGE WAS APPROXIMATELY 198,945.