TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT'S VEHICLE FAILED TO STOP AND CRASHED INTO TWO VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BURNS TO THE ARMS AND HANDS, BUT MEDICAL ATTENTION WAS NOT PROVIDED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED THIRTY DAYS LATER. THE VEHICLE WAS TOWED TO MATTHEWS-HARGREAVES CHEVROLET (2000 TWELVE MILE RD, ROYAL OAK, MI 48067, (866) 275-2746), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS UNKNOWN. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB