TL* THE CONTACT OWNED A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE AND CRASHED INTO THE QUARTER PANEL OF HER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURES AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED VIC BAILEY FORD LINCOLN (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 (888) 349-4165) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS CONTACTED AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000.*DT *TR*JB *BF*JB *JB