# UNKNOWN UNKNOWN — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
> NHTSA complaint `1617941` · 2019-11-04 · UNKNOWN MANUFACTURER
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** UNKNOWN
- **Model:** UNKNOWN
- **Year:** —
- **Manufacturer:** UNKNOWN MANUFACTURER
- **Component:** EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
## Narrative
WE PURCHASED AN RV WITH A NORCOLD N8XFL REFRIGERATOR NEW IN MAY 2018. WE BEGAN TO HAVE ISSUES WITH THE REFRIG NOT COOLING, SPONTANEOUSLY AROUND OCTOBER/NOVEMBER 2018. THE FRIG WAS CONTINUOUSLY IN THE REPAIR SHOP UNTIL WE THOUGHT WE DISCOVERED THE ISSUE OF A DEFECTIVE CIRCUIT MAIN BOARD. ONCE THIS WAS REPLACED, THE UNIT WAS NOT USED MUCH OVER THE NEXT 4-6 MONTHS. LEAVING FOR A TRIP IN JULY 2019, THE UNIT FAILED TO COOL, BUT BEGAN TO COOL SPONTANEOUSLY. AGAIN, REPAIR SHOP COULD NOT PIN POINT EXACT ISSUE. MULTIPLE CALLS AND TRIPS TO THE REPAIR SHOP, AND DEALING WITH THE MANUFACTURE, THEY HAD REPLACED MULTIPLE PARTS IN THE FRIG. INCLUDING THE MAIN COOLING UNIT THE FRIG. STILL FAILED. THE MANUFACTURER DECIDED TO REPLACE THE UNIT. THE NEW FRIG. IS INSTALLED. UPON ARRIVING AT THE REPAIR SHOP TO PICK UP OUR CAMPER WITH THE NEW REFRIGERATOR, I EXAMINED THE FRIG. TO FIND THAT IT SEEMED TO COOL ON ELECTRIC AND GAS OPERATION. ONCE I LEFT THE FACILITY TO TAKE MY CAMPER TO MY HOME, I WAS PULLING ONTO MY ST, I NOTICED SMOKE COMING FROM THE SIDE OF MY CAMPER FROM THE FRIG. VENT. I IMMEDIATELY PULLED OVER, REMOVED THE VENT COVER, AND SAW A FLAME ON THE TOP OF THE GAS VALVE. I USED A WATER BOTTLE TO EXTINGUISH THE FIRE. I CALLED THE REPAIR SHOP IMMEDIATELY, AND WAS ADVISED TO SHUT UNIT OFF AND TO SEND THEM PICS AS WELL AS CONTACT THE MANUFACTURER. AFTER MANY CALLS TO THE MANUFACTURER, I WAS ABLE TO SPEAK WITH THE FIRE CLAIMS DEPT AND ED MINOR WHO IS A SUPERVISOR. ED STATED, WITHOUT SEEING THE 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*