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HID 9006 — EQUIPMENT:ELECTRICAL

1 injured · 1618297 · 2019-11-05

Vehicle

Make
HID
Model
9006
Year
Manufacturer
MIKE'S PERFORMANCE AUDIO
Component
EQUIPMENT:ELECTRICAL

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

UPON HAVING MY ATTENTION DRAWN TO A POP-UP ADVERTISEMENT ON THE INTERNET FOR MOTOR VEHICLE PARTS, WE PLACED AN ORDER, VIA THE WEB FOR THE AMOUNT OF $362.24, ON SEPTEMBER 20, 2019. THE PRODUCT ARRIVED SEPTEMBER 26, IN PACKAGING THAT REFLECTED NO OCCURRENCE OF DAMAGE WHILE IN TRANSIT, AFTER HAVING THE PARTS INSTALLED ON THE 27TH, IT WAS DISCOVERED SHORTLY THEREAFTER THAT THE PRODUCT WAS INFERIOR, THUS CAUSING THE VEHICLE TO BE INOPERABLE ON A PUBLIC STREET DUE TO BEING DEEMED UNSAFE AND ILLEGAL. AFTER PROPERLY NOTICING THE SELLER/MANUFACTURER OF THE DEFICIENCY IN THEIR PRODUCT AND THE SAFETY ISSUE, THEY HAVE FAILED TO ACT IN A REASONABLE MANNER TO CORRECT THE ISSUE. YOUR AFFIANT HAS FULLY COMPLIED WITH THE SELLER'S REQUISITES REGARDING THEIR RETURN POLICY, FORWARDING VIDEO AND PICTURES OF THE PRODUCT'S DEFECTS. AFTER NEARLY A MONTH OF BANTERING IN MORE THAN A DOZEN EMAILS, THE MANUFACTURER HAS NOW ADVISED THAT WE HAVE THE PRODUCT REMOVED FROM THE VEHICLE TO ALLOW THEM TO AIR DRY. SUCH ADVICE AND UNNECESSARY EXPENSE BY US IS NOT ONLY UNACCEPTABLE BUT ALSO IRRESPONSIBLE. MANUFACTURER HOLDS A WILLFUL DISREGARD TOWARDS THE POTENTIAL DANGER AND LIKELY OUTCOME OF SELLING THIS PARTICULAR PRODUCT, AS OUR CONTINUED REQUEST FOR THE REPLACEMENT OF SUCH IS BEING INTENTIONALLY STONEWALLED. IN DOING SO, SELLER IS NOT ONLY FAILING TO PROVIDE A PRODUCT THAT MEETS THE LEVEL OF QUALITY FOR WHICH IT ADVERTISES BUT IS ALSO ENDANGERING LIVES. MANUFACTURER CONTINUES TO KNOWINGLY MARKET A PRODUCT TH

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11278191
Machine
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