# 2018 AUDI Q5 — SERVICE BRAKES
> NHTSA complaint `1618414` · 2019-11-05 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** AUDI
- **Model:** Q5
- **Year:** 2018
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 9,000
## Narrative
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE THE VEHICLE WAS IN A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A STAIRWAY RAIL OF AN APARTMENT BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS  TOWED TO A BODY SHOP. THE CONTACT CALLED AUDI LIVERMORE (3400 LAS POSITAS RD, LIVERMORE, CA 94551) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*