# 2013 DODGE JOURNEY — SEATS
> NHTSA complaint `1619405` · 2019-11-08 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** JOURNEY
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 56,000
- **Speed:** 45 mph
## Narrative
MY HEADREST DEPLOYED SUDDENLY AND BROKE APART INTO TWO PIECES WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON A FLAT, LEVEL HIGHWAY.  BEING SO CLOSE TO MY EARS, THE NOISE WAS VERY LOUD.  MY HEAD WAS THRUST FORWARD IN A DOWNWARD FASHION.  I INITIALLY THOUGHT I WAS REAR-ENDED, BUT REALIZED THERE WERE NO OTHER CARS AROUND ME. IT WAS VERY FRIGHTENING TO HAVE THIS HAPPEN WHILE DRIVING.  I HAVE APPROXIMATELY 56,000 MILES ON MY CAR.  I AM THE ONLY DRIVER OF THE VEHICLE AND DO NOT TRANSPORT CHILDREN.  THERE WAS NO ABUSE/NEGLECT  ON MY PART THAT COULD HAVE CAUSED OR CONTRIBUTED TO THIS SITUATION.  MY NECK IS A LITTLE SORE, BUT I SUFFERED NO SERIOUS INJURY.  I DO NOT FEEL IT IS SAFE TO HAVE MY SISTER IN MY CAR BECAUSE SHE HAS HAD A PREVIOUS NECK SURGERY.  IF IT HAD HAPPENED TO HER, I DO NOT BELIEVE SHE WOULD HAVE BEEN AS LUCKY.  THIS IS AN EXTREMELY DANGEROUS DEFECT.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*