TL* THE CONTACT OWNED A 2013 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, AND INJURIES TO THE LOWER BACK, LEFT ROTATOR CUP, AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT ALSO STATED THAT SHE WAS INVOLVED IN A CRASH ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *BF *JS