# 2014 JEEP GRAND CHEROKEE — SEATS
> NHTSA complaint `1622147` · 2019-11-19 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2014
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 35,000
- **Speed:** 5 mph
## Narrative
THE HEADREST "DEPLOYED" ON ME WHILE DRIVING, BOPPING ME IN THE HEAD. I DON'T KNOW HOW OR WHAT TO GET THAT FIXED UNDER. THE VEHICLE WAS IN REGULAR LOW SPEED MOTION PULLING THROUGH A PARKING LOT. I BELIEVE THERE IS A DESIGN FLAW IN THE HEADREST THAT CAUSED CLIPS TO BREAK AND THEREFORE HIT ME IN THE HEAD. I BELIEVE THIS MAY BE A HUGE SAFETY RISK FOR THOSE WHO DON'T LEAN AS FAR AS I DO OR EVEN USE THE HEADREST. ALSO I WAS MOVING AT LESS THAN 5 MILES PER HOUR, THIS COULD BE A HUGE SAFETY ISSUE IF SOMEONE WAS MOVING AT A MUCH FASTER VELOCITY. I ALSO DON'T KNOW HOW THIS DEVICE WORKS OR IF ITS LIKE AN AIRBAG, AM I AT RISK IF IT RE-DEPLOYS IN THE ACTUAL CASE OF AN ACCIDENT?
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*