NHTSA complaint: 2019 TOYOTA COROLLA — SERVICE BRAKES
TL* THE CONTACT OWNED A 2019 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED BY HER INSURANCE COMPANY THAT THERE WOULD BE A FEE TO HAVE THE VEHICLE DIAGNOSED. CANVENDER TOYOTA (5730 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 681-6601) WAS NOTIFIED VIA PHONE OF THE FAILURE. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO UNIVERSAL TOYOTA (12102 I-35, SAN ANTONIO, TX 78233, (726) 444-6959) DUE TO A CLICKING NOISE COMING FROM THE REAR BRAKES. THE CONTACT WAS INFORMED THAT THE REAR ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. THE BRAKE ROTORS WERE RESURFACED ELEVEN MONTHS PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VEHICLE WAS DESTROYED.
National Highway Traffic Safety Administration — Office of Defects Investigation