# 2014 FORD FLEX — SUSPENSION
> NHTSA complaint `1623913` · 2019-11-26 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2014
- **Manufacturer:** Ford Motor Company
- **Component:** SUSPENSION
- **Miles at failure:** 122,393
- **Speed:** 70 mph
## Narrative
TL* THE CONTACT OWNED A 2014 FORD FLEX. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE REAR OF THE VEHICLE DROPPED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO A LOT. AN INSURANCE ADJUSTER CAME TO THE SENE AND DECLARED THE VEHICLE TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 122,393.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*