TL* THE CONTACT OWNED A 2018 HONDA CR-V. WHILE DRIVING 40 MPH THROUGH AN INTERSECTION, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMAGE AND THE FRONT PASSENGER DOOR FAILED TO COMPLETELY OPEN AFTER THE CRASH. IN ADDITION, THE DRIVER'S SIDE WAS MORE DAMAGED THAN THE PASSENGER SIDE. THE PASSENGER SUSTAINED A FRACTURED CHEST BONE, A HEMATOMA IN THE CHEST, AND WAS IN ICU FOR TWO DAYS. THE PASSENGER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL AND THEN TRANSPORTED TO ANOTHER HOSPITAL THAT COULD TREAT MAJOR CHEST INJURIES. THE CONTACT SUSTAINED CHEST BRUISES AND WAS ALSO TAKEN TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE INSURANCE ADJUSTER INFORMED THE CONTACT THAT 1 OR MORE AIR BAGS OF THE PASSENGER FRONT FAILED TO DEPLOY DURING THE IMPACT. THE VEHICLE WAS TOTALED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 16,000.