← NHTSA complaints

2018 JEEP CHEROKEE — SERVICE BRAKES

crash · 1632185 · 2019-12-27

Vehicle

Make
JEEP
Model
CHEROKEE
Year
2018
Manufacturer
Chrysler (FCA US, LLC)
Component
SERVICE BRAKES
Miles at failure
24,528
Speed
10 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11291548
Machine
JSON-LD · Markdown