# 2018 MERCEDES-BENZ GLC 300 — UNKNOWN OR OTHER
> NHTSA complaint `1640334` · 2020-01-24 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLC 300
- **Year:** 2018
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 20,000
- **Speed:** 5 mph
## Narrative
AUGUST 8, 2019 WHILE PARKING MY CAR IN A GAS STATION AND GOING AT A LOW RATE OF SPEED I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I WAS UNABLE TO STOP THE CAR AND AS A RESULT HIT THE SIDE OF A BUILDING. THE CAR WAS TOWED AND REPAIRED. MERCEDES CORPORATE WAS NOTIFIED AND THEY SENT  A MECHANIC TO CHECK THE CAR. ON AUGUST 21, 2019 I WAS INFORMED THAT MERCEDES FOUND NO EVIDENCE OF A MALFUNCTION. I WAS ALSO INFORMED THAT I COULD NOT HAVE THE CAR EVALUATED BY A THIRD PARTY. AROUND OCTOBER OF 2019 I HAD MY VEHICLE RETURNED TO ME FROM THE COLLISION CENTER. ON OCTOBER 24, 2019, AGAIN WHILE I WAS PARKING ON MY STREET  AT A LOW SPEED THE VEHICLE ACCELERATED, THIS TIME I WAS ABLE TO PUT IT IN NEUTRAL, APPLY THE BRAKES AND AVOID AN ACCIDENT. AGAIN, I CALLED MERCEDES AND THE CAR WAS THEN TAKEN TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS TOLD THAT THEY COULD NOT LOOK AT THE CAR UNTIL MERCEDES CORPORATE GAVE THEM THE OK. I WAITED THREE WEEKS AND WAS THEN TOLD THE CAR HAD NO PROBLEMS. WHEN I PICKED UP THE CAR I DID ASK IF THE DEALERSHIP CHECKED THE CAR AND I WAS TOLD NO. MERCEDES SENT SOMEONE TO LOOK AT THE VEHICLE. WHEN I GOT HOME I OPENED THE HOOD AND FOUND IT FULL OF DRIED LEAVES. I GARAGE MY CAR BUT IT LOOKED LIKE THE CAR SAT ON THE LOT FOR THREE WEEKS IN THE WEATHER. I AM STILL DRIVING THIS VEHICLE AND WAITING FOR IT TO HAPPEN AGAIN. I WOULD HATE TO SELL IT AND HAVE SOMEONE HAVE A SEROUS ACCIDENT. I ALSO TRIED TO HAVE A LOCAL MECHANIC CHECK THE VEHICLE BUT THEY DID NOT WANT TO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*