TL* THE CONTACT CALLED ON BEHALF OF HER MOM WHO OWNED A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A CHAIN REACTION ACCIDENT. THE CONTACT STATED THAT THE THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. ADDITIONALLY, THE SEAT BELTS FOR THE DRIVER, PASSENGER, AND REAR SEAT PASSENGER FAILED TO OPERATE AS INTENDED. THE DRIVER AND FRONT SEAT PASSENGERS SUSTAINED INJURIES TO THE HEAD, CHEST, BACK, AND SHOULDERS WHILE THE REAR SEAT PASSENGER SUSTAINED ABRASIONS TO THE FACE FROM THE BACK PANEL OF THE FRONT PASSENGER'S SEAT. MEDICAL ATTENTION WAS SOUGHT BY EACH VEHICLE OCCUPANT. A FOURTH PASSENGER IN THE VEHICLE WAS NOT INJURED. THE CONTACT STATED THAT APPROXIMATELY FOUR OTHER PASSENGERS FROM THE OTHER VEHICLES INVOLVED IN THE CRASH ALSO SUSTAINED INJURIES AND MEDICAL ATTENTION WAS ALSO SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW AND RECOVERY FACILITY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VEHICLE WAS DESTROYED.