# 2018 MAZDA CX-5 — SERVICE BRAKES
> NHTSA complaint `1643274` · 2020-02-03 · Mazda Motor Corp.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MAZDA
- **Model:** CX-5
- **Year:** 2018
- **Manufacturer:** Mazda Motor Corp.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 9,563
- **Speed:** 15 mph
## Narrative
MADE A SLOW RIGHT TURN INTO A PARKING PLACE TO PICK UP MY DOGS AT THE GROOMER, WHEN I APPLIED BRAKES TO STOP, THE CAR ACCELERATED LURCHING FORWARD.  I THEN TOOK MY FOOT OFF THE BRAKE AND REAPPLIED INSTEAD OF SLOWING DOWN THE CAR SPED UP AND WAS ONLY STOPPED WHEN I HIT A BRICK BUILDING.  I HAD TWO DASH WARNINGS "FRONT CAMERA SENSOR SYSTEM MALFUNCTION" AND "FORWARD SMART CITY BREAD SUPPORT MALFUNCTION" I AM NOT CERTAIN HOW FAST THE CAR WAS MOVING WHEN I HIT THE BUILDING BUT THE ENTIRE FRONT OF THE CAR IS SIGNIFICANTLY DAMAGED. FURTHER THE AIR BAGS DID NOT DEPLOY.  I HAVE PHOTOS OF BOTH THE COLLISION DAMAGE AND THE WARNING LIGHTS.  THE DEALERSHIP REQUESTED THEY RUN DIAGNOSTICS AND FOUND NOTHING WRONG CLAIMING THE ACCIDENT WAS MY FAULT  AS I MUST HAVE PUT MY FOOT ON BOTH THE BRAKE AND GAS AT THE SAME TIME.  I AM AN EXPERIENCED DRIVER AND THIS WAS NOT THE CASE. THE ALSO STATED THE WARNING LIGHTS WERE A RESULT OF THE ACCIDENT NOT THE CAUSE.   I AM ONLY GRATEFUL I WAS NOT PULLING INTO A SPACE CLOSER TO THE DOOR AS I WOULD HAVE GONE THROUGH A PLATE GLASS WINDOW AND MOST LIKELY WOULD HAVE CAUSE A SERIOUS INJURY TO ANYONE STANDING IN THE LOBBY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*