# 2008 MERCURY MILAN — SERVICE BRAKES
> NHTSA complaint `1643676` · 2020-02-04 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MILAN
- **Year:** 2008
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Miles at failure:** 200,000
- **Speed:** 50 mph
## Narrative
THE BRAKES WERE SPONGY, I CALL FORD SEVERAL TIMES ABOUT THIS AND IT WAS IGNORED I REPLACED BREAKS STILL DIDNT HELP AND THEN MY SON WAS IN AN ACCIDENT AND I HAD TO PAY OUT OF POCKET TO REPAIR MY CAR CAUSE I DIDNT WANT TO CLAIM ON MY INSURANCE IN FEAR OF IT GOING TO INCREASE MY PREMIUMS HOWEVER MY INS DID COVER THE PERSON THAT WAS HIT , ON HIGHWAY AND I JUST COULD BREAK NO MATTER HOW I PRESSED DOWN ON THE BREAK IT JUST WOULDNT, I SO AFRAID IT WAS NOT GOING TO STOP AND THE BOOM THE OTHER CAR WAS HIT
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*