# 2015 GMC YUKON XL — SEATS
> NHTSA complaint `1644247` · 2020-02-06 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** GMC
- **Model:** YUKON XL
- **Year:** 2015
- **Manufacturer:** General Motors, LLC
- **Component:** SEATS
- **Miles at failure:** 125,000
- **Speed:** 20 mph
## Narrative
MY SEAT HEATER MALFUNCTIONED, BURNING A HOLE IN MY SEAT BACKREST, AND BURNING A HOLE IN MY JACKET!    30 SECONDS AFTER LEAVING MY HOME, DRIVING ON A RESIDENTIAL STREET, I SUDDENLY FELT A SHARP POKING IN MY BACK.  WHEN I REACHED BACK I WAS SHOCKED TO FEEL THE SEAT BURNING AND A HOLE IN THE SEAT!  I REACTED IMMEDIATELY, TURNING OFF THE SEAT HEATER AND PULLING OVER.  MY CAR HAD SMOKE AND SMELLED OF BURNING PLASTIC.  I LOOK AT THE BACK OF MY DRIVERS SEAT AND THERE WAS A HOLE IN THE SEAT WHERE IT BURNED STRAIGHT THROUGH.  AND WHEN I TOOK OFF MY JACKET I FOUND A HOLE THERE AS WELL WHERE THE SEAT BURNED THROUGH IT AS WELL.  I HAD A SMALL BURN, BUT IT WAS ONLY MINOR.    IT WAS A DISTURBING SITUATION THAT COULD HAVE BEEN WORSE IF I DIDN'T REACT IMMEDIATELY OR WAS DRIVING ON THE HIGHWAY.  TODAY I TOOK IT INTO MY LOCAL GMC DEALER WHO DIDN'T SEEM VERY CONCERNED AND LET ME KNOW IT WOULD BE EXPENSIVE TO GET IF FIXED.  I DECLINED THE SERVICE AT THIS TIME.  I THEN CALLED GMC CUSTOMER SERVICE WHO DOCUMENTED MY SITUATION, BUT ALSO DIDN'T SEEM CONCERNED.  I WOULD HAVE HOPED GMC WOULD HAVE WANTED TO AT LEAST DIAGNOSE ROOT CAUSE TO ENSURE THERE IS NOT A LARGER PROBLEM ON THEIR HANDS.  I AM NOT LOOKING FOR A PAYDAY HERE.  I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS AT A TIME THAT IT COULD CAUSE A MORE SERIOUS ACCIDENT OR INJURY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*