NHTSA complaint: 2015 TOYOTA SIENNA — SUSPENSION
FROM 2016 AND UNTIL HE RECEIVED HIS CONVERTED 2015 TOYOTA SIENNA IN FEBRUARY 2018, OSU OUTPATIENT REHAB WAS RESPONSIBLE FOR ASSESSING [XXX]'S DISEASE PROGRESSION AND ENSURING THAT HE WAS ABLE TO SAFELY DRIVE HIS MODIFIED VEHICLE.*DT*DT OPPORTUNITIES FOR OHIOANS WITH DISABILITIES ADMINISTERS A VEHICLE MODIFICATION PROGRAM, WHEREBY DISABLED CONSUMERS PURCHASE A VEHICLE SUITABLE FOR ADAPTATION AND OOD CONTRACTS AND PAYS FOR VEHICLE TO BE RETROFITTED WITH ADAPTIVE EQUIPMENT. UNDER OHIO ADMINISTRATIVE CODE 3306-6-02 (MOTOR VEHICLE MODIFICATIONS, SCOPE AND LIMITATIONS.WISHING TO PARTICIPATE IN OOD'S VEHICLE MODIFICATION PROGRAM, [XXXX] PURCHASED A 2015 TOYOTA SIENNA FOR $37,657.25. OOD CONTRACTED WITH NOW MOBILITY WORKS FOR THE INSTALLATION OF ADAPTIVE EQUIPMENT. OOD PAID MC MOBILITY $95,210 IN TWO INSTALLMENTS. THE FIRST PAYMENT OF $89,690 OCCURRED JANUARY 22, 2018. A SECOND PAYMENT OF $5,520 HAPPENED ON MARCH 20, 2018. ON DECEMBER 27, 2018, INGENIUM ENGINEERING'S PRINCIPAL, GEORGE W. HICKS, INSPECTED THE MODIFIED VAN. MR. HICKS IDENTIFIED A FEW IMPORTANT DEFICIENCIES. HE WROTE THAT AN ACCELERATOR PEDAL GUARD MUST BE INSTALLED PER 'OHIO VEHICLE MODIFICATION RULES' AND THAT THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. ON 2-15-18 OSU HOSPITAL MEDICAL RECORDS. OCCUPATIONAL THERAPY ASSISTANT KAITLIN FINCH MADE NOTES ON PAGE 38 THE VAN SHOULD HAVE FAILED INSPECTION NON-WORKING EQUIPMENT. THE PARAVAN SPACE STEERING DID NOT WORK CORRECTLY AND VAN RELEASED. MOBILITY DID NOT CAL
National Highway Traffic Safety Administration — Office of Defects Investigation