← NHTSA complaints

2013 CHRYSLER TOWN AND COUNTRY — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

1 injured · 1650296 · 2020-02-28

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2013
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Miles at failure
110,000
Speed
70 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING ON I-70 IN COLORADO MY DRIVER SIDE HEADREST AIRBAG DEPLOYED IN MY 2013 TOWN & COUNTRY MINI-VAN. THERE WAS NOTHING HAPPENING, WE DID NOT HIT ANYTHING, THERE WERE NO BUMPS OR REASONS FOR IT TO DEPLOY. IT STRUCK ME HARD IN THE BACK OF THE HEAD CAUSING WHIPLASH. WE PULLED OVER AND THE HEAD REST LOCKING PIN AND COME OUT OF THE INSIDE OF THE HEADREST. THE REASON WAS THE PLASTIC HOOKS HOLDING IT HAD BROKEN. WE PULLED IT TOGETHER AND WRAPPED IT WITH A STRAP.*DT*JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11312047
Machine
JSON-LD · Markdown