# 2011 VOLKSWAGEN PASSAT — UNKNOWN OR OTHER
> NHTSA complaint `1652522` · 2020-03-06 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2011
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 11
## Narrative
VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER.  VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA.  VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE.   VEHICLE HAS MULTIPLE SETTLEMENTS.  DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS BEEN SITTING OVER 30 DAYS AND I HAVE BEEN STRANDED.  PLEASE I
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*