TL* THE CONTACT OWNED A 2015 SUBARU FORESTER. THE CONTACT STATED THAT A TRUCK RAN A RED LIGHT AND THE CONTACT T-BONED THE TRUCK AT 30 MPH. THE CONTACT STATED THAT THE TRUCK FLIPPED AS THE FRONT PASSENGER SIDE COLLIDED WITH THE TRUCK. THE CONTACT AND HER PASSENGER WERE INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL. THE CONTACT'S WRIST AND ARM WERE SORE AND SHE REQUIRED PHYSICAL THERAPY. THE PASSENGER WAS IN A BACK BRACE WITH TWO COMPRESSION FRACTURES IN THE BACK, A FEW BROKEN RIBS, SHE HAD A CONCUSSION, AND A SWOLLEN FOOT AND ANKLE. A POLICE REPORT WAS FILED. NONE OF THE AIR BAGS DEPLOYED WITH THE FRONTAL COLLISION. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO A JUNK YARD TO BE INVESTIGATED BY THE MANUFACTURER. THE DEALER HARVEY SUBARU (3351 BENTON RD, BOSSIER CITY, LA 71111 (888) 232-4109) SAID TO CONTACT THE MANUFACTURER. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VIN WAS INCLUDED IN NHTSA RECALL NUMBER: 19V-701000 (AIR BAGS). THE CONTACT WAS UPSET THAT THE RECALL NOTICES WAS NOT RECEIVED UNTIL NOVEMBER OF 2019. THE CONTACT DID NOT BELIEVE THE MANUFACTURER IN WHY IT TOOK SO LONG TO INVESTIGATE, WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER JUST RECENTLY SENT AN EMAIL SAYING EVERYTHING WAS FINE. THE CONTACT DID NOT YET RECEIVE A FULL REPORT OF THE INVESTIGATION. THE VEHICLE WAS CURRENTLY AT A SALVAGE JUNK YARD. THE FAILURE MILEAGE WAS 35,000.