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2019 NISSAN SENTRA — AIR BAGS

2 injured · 1655828 · 2020-03-24

Vehicle

Make
NISSAN
Model
SENTRA
Year
2019
Manufacturer
Nissan North America, Inc.
Component
AIR BAGS
Miles at failure
2,000
Speed
55 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

HELLO MY NAME IS [XXX] . I HAVE A STORY I WOULD LIKE RAN. ON JAN. 23, 2020 I BOUGHT A BRAND NEW NISSAN SENTRA. THE CAR COST OVER 18,000 DOLLARS. IT HAD 24 MILES ON IT WHEN I PULLED OFF THE LOT. ON THE MORNING OF FEB. 15, 2020 AT LESS THAN A MONTH OF OWNERSHIP MY TEEN DAUGHTER'S AND I WAS HEADING INTO TOWN FOR BREAKFAST. WE WERE RUNNING DOWN THE HIGHWAY AT 55 MPH WHEN THE CURTAIN AIRBAGS DEPLOYED AT RANDOM. NO WRECK OR ACCIDENT OF ANY KIND. MY LEFT EAR DRUM WAS BUSTED AND MY DAUGHTER WAS MASSIVELY BRUISED. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY ISSUED A RENTAL. 5 DAYS LATER THEY CALLED AND TOLD ME THE RENTAL HAD TO BE RETURNED AND NISSAN WAS NOT GOING TO GIVE ANY FINANCIAL ASSISTANCE OF ANY KIND. I CALLED CONSUMER AFFAIRS TO SEE WHY THE RENTAL WAS BEING TAKEN BACK. I WAS INFORMED RUDELY THAT THEY WOULD NOT BE HELPING IN ANY WAY AND AIRBAGS WERE A COMPLEX MACHINE THAT DID NOT DEPLOY WITHOUT CAUSE. AND THEN WENT ON TO ACCUSE ME OF FRAUD. THE CAR FINALLY GOT INSPECTED AT NISSAN OF COOKEVILLE BY A CONSUMER INSPECTOR WHO STOOD WITH ME AND CONFIRMED THAT THE CAR WAS NOT WRECKED AND THE MALFUNCTION WAS NOT MY FAULT. I JUST TODAY HEARD BACK FROM CONSUMER AFFAIRS TODAY FOR THEM TO TELL ME THAT NISSAN WOULD NOT BE HELPING ME IN ANY WAY. AND VELOCITY HAD SOMETHING TO DO WITH THE RANDOM DEPLOY AND THAT'S WHAT AIRBAGS ARE SUPPOSED TO DO. SO HE LITERALLY TOLD ME THAT AIRBAGS ARE SUPPOSED TO DEPLOY SOMETIMES WITHOUT ANY COLLISION. THEY HAVE FORCED ME TO DRIVE THIS CAR FOR A MONTH A

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11319129
Machine
JSON-LD · Markdown