NHTSA complaint: 2015 TOYOTA COROLLA — AIR BAGS
TL* THE CONTACT OWNED A 2015 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE DRIVER LOSS CONTROL OF THE VEHICLE CAUSING THE VEHICLE TO HIT A DEER. AS A RESULT, THE VEHICLE ROLLED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT DID SUSTAIN BACK AND NECK INJURY. THE CONTACT STATED MEDIAL TREATMENT WAS NEEDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED THE VEHICLE WAS WITH THE INSURANCE COMPANY AS OF NOW. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE COULD BE OFFERED UNTIL THEY RECEIVED NOTICE FROM THE INSURANCE COMPANY OF UPDATES AND STATUS OF VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 43, 000.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE CONTACT STATED THAT DEALER DAVID BRUCE TOYOTA (555 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914 866-756-1433) WAS CONTACT IN REGARDS TO THE AIR BAG RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PARTS WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD EXPERIENCE AN AIR BAG FAILURE 3 WEEKS PRIOR TO RECEIVING THE RECALL NOTIFICATION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB
National Highway Traffic Safety Administration — Office of Defects Investigation