# 2011 FORD FLEX — STEERING
> NHTSA complaint `1660475` · 2020-04-28 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 160,000
- **Speed:** 35 mph
## Narrative
THE STEERING RACK AND PINION WENT OUT ON MY 2011 FORD FLEX.   THE IS A RECALL ON FORD FLEX 2011-2013 BUT FORD KEEPS TELLING US IT IS NOT UNDER WARRANTY!!! WE HAD THIS REPLACED AND IT WENT OUT AGAIN 4 MONTHS LATER.   THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY FORD.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*