NHTSA complaint: 2019 MERCEDES-BENZ SPRINTER 2500 — STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED HE DETECTED AN ABNORMAL ODOR INSIDE OF THE CABIN OF THE VEHICLE. THE CONTACT STATED HE SUFFERED FROM HEADACHES WHEN INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES BENZ OF SAN FRANCISCO SERVICE CENTER (1480 FOLSOM ST, SAN FRANCISCO, CA 94103) WHERE THEY SENT THE VEHICLE TO A BODY SHOP TO HAVE BOTH REAR DOORS ADJUSTED. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT ALSO STATED HE SAW COOLANT LEAKING. THE VEHICLE WAS TAKEN TO AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002) WHERE THEY ADJUSTED BOTH REAR DOORS AND ADJUSTED THE RADIATOR HOSE. THE VEHICLE HAD BEEN REPAIRED REGARDING THE LEAK BUT THE DOORS WERE STILL FAULTY. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
National Highway Traffic Safety Administration — Office of Defects Investigation