← NHTSA complaints

2006 TOYOTA SIENNA — STRUCTURE:BODY

1 injured · 1663910 · 2020-05-19

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2006
Manufacturer
Toyota Motor Corporation
Component
STRUCTURE:BODY
Miles at failure
51,300

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

LIFTGATE FAILURE DATE 5-8-2020 MILEAGE 51,300 MILES MY 2006 TOYOTA SIENNA LIMITED, WAS PURCHASED NEW IN 2006. THE VAN IS METICULOUSLY CARED FOR WITH ALL SERVICE DONE ON TIME AT THE TOYOTA DEALERSHIP. WHEN NOT IN USE, IT'S PARKED IN A CLIMATE-CONTROLLED GARAGE. ON OR ABOUT 2008, RECALL 80C WAS DONE AT THE TOYOTA DEALERSHIP. THE LIFTGATE MALFUNCTIONED ON 5-8-2020. THE LIFTGATE FELL ABOUT TEN INCHES AFTER IT REACHED THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR ENGAGED AND POWERED THE LIFTGATE TO THE FULLY CLOSED POSITION. THE DOOR CAME DOWN ON MY HEAD AND BRUISED MY SHOULDER. IF THE DOOR SWITCH IS TURNED OFF, THE DOOR WILL SLAM DOWN HARD, POSSIBLY CAUSING SERIOUS INJURY OR DEATH TO ANYONE IN ITS PATH. I'M A FAIRLY STRONG 83-YEAR-OLD. IF THIS HAPPENED WHEN MY WIFE OR ONE OF MY GREAT GRANDCHILDREN WERE UNDER THE MALFUNCTIONING HATCH, THEY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE MALFUNCTIONING HATCH WAS DEMONSTRATED TO A TOYOTA SERVICE REP. THE TOYOTA REP. SAID, WHEREAS THE RECALL REPAIRS HAVE BEEN DONE, TOYOTA WILL CHARGE FOR A SECOND REPAIR. THE COST OF REPAIRS WOULD BE MORE THAN FIVE HUNDRED DOLLARS. AFTER DOING SOME RESEARCH ON THE INTERNET, MORE THAN SEVENTY SIMILAR LIFT-GATE PROBLEMS WERE FOUND THAT SIENNA OWNERS HAVE EXPERIENCED. OBVIOUSLY, TOYOTA HASN'T BEEN ABLE TO DO SATISFACTORY, LASTING REPAIRS. TOYOTA'S FAILURE TO RESOLVE THIS PROBLEM NEEDS TO BE ADDRESSED ONCE AND FOR ALL AT NO COST TO THE SIENNA OWNER. A LIST OF SIMILAR ISSUES BEING

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11325092
Machine
JSON-LD · Markdown