NHTSA complaint: 2013 FORD ESCAPE — ENGINE
THE VEHICLE HAS HAD ONGOING ISSUES WITH SIGNIFICANT HESITATION WHEN ATTEMPTING TO ACCELERATE, COOLANT NEEDING REPLENISHMENT ON A REGULAR (EVERY 3-4 MONTHS) BASIS, VEHICLE STALLING AND SHUTTING DOWN SPORADICALLY, VEHICLE OVERHEATING, DOORS RANDOMLY POPPING OPEN AND NEEDING TO BE HELD SHUT BY MY CHILDREN UNTIL I CAN SAFELY PULL OVER. MOST RECENTLY AND JUST THIS MORNING ON 6/18/20, THE VEHICLE STALLED ON THE HIGHWAY DURING RUSH HOUR WHILE DRIVING TO WORK. THE DASHBOARD INDICATED THAT THERE ARE NOW TRANSMISSION ISSUES. I USED MY AAA MEMBERSHIP TO HAVE THE CAR TOWED TO COLONIAL FORD IN PLYMOUTH, MA AFTER STANDING WITHIN FEET OF SPEEDING TRAFFIC WHILE WAITING. THE CAR POTENTIALLY LETHALLY JUST STOPPED. IT IS NOW BEING "DIAGNOSED" BY COLONIAL FORD. MUCH PREVIOUSLY, I BROUGHT THE CAR TO JANNELL FORD IN HANOVER, MA TO INQUIRE ABOUT THESE ISSUES WHEN THE MILEAGE WAS STILL REASONABLY LOW. THE SERVICE MANAGER OF THAT BRANCH LIED TO ME. HE INFORMED ME THERE WERE NEVER RECALLS PERTAINING TO MY VEHICLE EVER. IN THE LAST 48 HOURS, I HAVE DISCOVERED THERE WERE IN FACT RECALLS FOR THE EXACT ISSUES DESCRIBED ABOVE. ISSUES THAT WERE NEVER PROPERLY REPAIRED WHEN THE FORMER OWNER OF THE VEHICLE BROUGHT IT TO THEIR PARTICULAR DEALERSHIP TO ADDRESS. I BROUGHT THE VEHICLE TO SULLIVAN TIRE YESTERDAY ON 6/17/20 WHEN THE A/C STOPPED BLOWING COLD AIR. THEY INFORMED ME THEY COULD NOT RECHARGE THE A/C BECAUSE THEY RECEIVED AN ENGINE CODE OF P2637 WHICH I HAVE DOCUMENTED FROM THEM. THIS CODE SPECIFICALLY RE
National Highway Traffic Safety Administration — Office of Defects Investigation