TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THE VEHICLE HAD AN AIR BAG ISSUE. THE CONTACT STATED HE WAS INVOLVED IN A THREE VEHICLE COLLISION AND WAS THE MIDDLE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE POLICE CAME TO THE SCENE AND A CASE WAS FILED. THE CONTACT SUSTAINED BACK INJURIES AND HIS WIFE WHO WAS THE PASSENGER SUSTAIN BRUISING. THE CONTACT STATED HE DROVE THE VEHICLE TO MCDANIEL TOYOTA (1111 MT VERNON AVE, MARION, OH 43302) WHERE THE CONTACT WAS NOT SURE IF A DIAGNOSTIC TEST WAS COMPLETED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS GIVEN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*BF CONSUMER STATED HE HAD A BACK SURGERY AND AIRBAG FAILURE HAPPENED TWICE.*JB