# 2013 TOYOTA AVALON — SERVICE BRAKES
> NHTSA complaint `1672966` · 2020-06-29 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TOYOTA
- **Model:** AVALON
- **Year:** 2013
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES
- **Miles at failure:** 55,000
- **Speed:** 25 mph
## Narrative
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AND CRASHED INTO A VEHICLE STOPPED SHORT AT A YELLOW STOP LIGHT AT 20 MPH. THE ACCIDENT BRAKING SYSTEM DID NOT WORK. THE WIFE SUFFERED A CRACKED STERNUM WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE THAT WAS FILED AMD THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS INSPECTED AND TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER  TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596 925-357-3700) STATED THERE WAS NOTHING THEY COULD DO SINCE THE INSURANCE COMPANY TOOK OVER THE CLAIM AND TOTALED THE VEHICLE. THE MANUFACTURER CONTACTED  THE CONTACT BY MAIL AND STATED THAT A REPRESENTATIVE WOULD CALL . THE CONTACT HAD NOT BEEN ABLE TO SPEAK TO THE REPRESENTATIVE IN THE PAST THREE MONTHS. THE FAILURE MILEAGE WAS 55,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*