NHTSA complaint: 2017 RAM 2500 — SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT ABOUT 75 MPH, ON CRUISE CONTROL AND ACCELERATED TO OVERTAKE ANOTHER VEHICLE, THE THROTTLE STUCK WITHOUT WARNING. HE MANAGED TO PULL THE VEHICLE TO THE SIDE AND PUTTING IT IN NEUTRAL, AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT TOO MUCH PRESSURE WAS PUT ON THE BRAKES AND CAUSED THE FRONT AND REAR BRAKES TO BURN AMID HEAVY SMOKE. THE VEHICLE WAS TOWED TO THE LARRY H. MILLER JEEP DEALER (8525 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT OIL WAS OVERFILLED AND GOT INTO THE CRANKCASE. THE TECHNICIAN CLEANED THE CRANKCASE, INSTALLED NEW ROTORS AND BRAKE PADS. THE CONTACT WAS INFORMED ABOUT THE RECALL, NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VEHICLE WAS REPAIRED EXCEPT THE CRUSE CONTROL. THE FAILURE MILEAGE WAS 48,630.
National Highway Traffic Safety Administration — Office of Defects Investigation