# 2015 CHRYSLER TOWN AND COUNTRY — SEATS
> NHTSA complaint `1679471` · 2020-07-24 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2015
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 80,000
- **Speed:** 20 mph
## Narrative
I WAS DRIVING ON A SIDE STREET AT APPROXIMATELY 20MPH WHEN A VERY LOUD NOISE AND IMPACT TO THE BACK OF MY HEAD HAPPENED. I SWERVED AND SLAMMED THE BRAKES. AFTER I WAS STOPPED, I PUT THE VEHICLE IN PARK TO INVESTIGATE THE SITUATION. MY AHR (ACTIVE HEAD REST) HAD SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. THE DEPLOYMENT STRUCK THE BACK OF MY HEAD WITH SUCH FORCE THAT IT SENT ME FORWARD. I INSTANTLY GOT A HEADACHE AND LASTED FOR 3 DAYS.*DT  CONSUMER STATED HER HEAD "POPS" IF SHE IS STILL FOR A LONG PERIOD OF TIME AND MOVE FORWARD/DOWN.*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*