# 2012 LINCOLN MKX — STRUCTURE:BODY
> NHTSA complaint `1680455` · 2020-07-29 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LINCOLN
- **Model:** MKX
- **Year:** 2012
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 128,000
## Narrative
WHEN SHUTTING PASSENGER DOOR LATCH, LATCH WILL NOT MOVE TO GRIP INNER PART OF THE DOOR. THIS WILL CAUSE THE DOOR TO BOUNCE BACK OR NOT CLOSE. THIS USUALLY OCCURS WHEN EXISTING OR ENTERING CAR. OPEN DOOR WARNING WILL REMAIN ON UNTIL LATCH IS PROPERLY HOOKED.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*