TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT HE WAS HAVING PAIN IN HIS NECK. THE CONTACT MENTIONED THAT THE PASSENGER SIDE HEADREST HAD DEPLOYED IN MAY OF 2018 AND THE HEADREST WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER REEDMAN-TOLL CHRYSLER DODGE JEEP RAM OF JENKINTOWN (140 OLD YORK RD, JENKINTOWN, PA 19046 215-690-3770) WERE THEY SAID SINCE THE WARRANTY EXPIRED THE COST OF THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE WAS NOTIFIED OF THE FAILURE MANUFACTURER AND ADVISED THAT THEY WOULD CALL BACK AFTER A DIAGNOSTIC WAS COMPLETED. THE FAILURE MILEAGE WAS 54,000.