TL* THE CONTACT OWNS A 2017 FORD NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WAS CUT OFF BY AN 18-WHEELER, WHICH FORCED THE CONTACT'S VEHICLE INTO THE LEFT LANE, CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT ON THE FREEWAY, WHICH IN TURN SET OFF A CHAIN REACTION. THE AIR BAGS DID NOT DEPLOY, HOWEVER, THE COMPUTER INDICATED THAT THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED A SPINAL CORD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT PROVIDED.