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2018 TOYOTA RAV4 — SERVICE BRAKES

crash · 1684018 · 2020-08-11

Vehicle

Make
TOYOTA
Model
RAV4
Year
2018
Manufacturer
Toyota Motor Corporation
Component
SERVICE BRAKES
Miles at failure
12,000
Speed
20 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

SINCE I GOT MY RAV 4 2018 I'VE HAD ISSUES WITH THE BRAKES. BOTH MY BROTHER AND MOTHER DRIVE THE CAR AND EXPRESS THE SAME ISSUE. I'VE BROUGHT IT TO TOYOTA NUMEROUS TIMES ONLY TO BE TOLD THEY CANNOT REPLICATE THE ISSUE AND THAT THE BRAKES ARE WORKING FINE. WHEN I'M PUSHING THE BRAKES DOWN THEY FEEL LIKE THEY'RE GOING TO THE FLOOR. THERE IS A TERRIBLE SCREECHING SOUND HEARD AS WELL. I WAS IN AN ACCIDENT A FEW MONTHS AGO DUE TO THE BRAKES. I CALLED TOYOTA AND EXPRESSED MY CONCERNS AND THEY SENT AN INDEPENDENT INSPECTOR TO CHECK THE BRAKES. I RECEIVED AN EMAIL THAT STATED, "WE DO NOT BELIEVE THE VEHICLE SUFFERS FROM A DEFECT IN MATERIALS OR WORKMANSHIP THAT SUBSTANTIALLY IMPAIRS ITS USE, VALUE OR SAFETY". I'M UNSURE WHAT TO DO AT THIS POINT AS I'VE EXHAUSTED MY OPTIONS. I MAINTAIN EXCESSIVE DISTANCE FROM OTHER CARS BECAUSE I KNOW I HAVE TO START BRAKING WAY AHEAD OF TIME. ITS A MAJOR SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. CASE NUMBER: 2007132091

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11348725
Machine
JSON-LD · Markdown