# 2014 CHRYSLER TOWN AND COUNTRY — UNKNOWN OR OTHER
> NHTSA complaint `1684877` · 2020-08-15 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2014
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 86,000
- **Speed:** 40 mph
## Narrative
MY HEADREST DEPLOYED VERY SUDDENLY WHILE I WAS DRIVING GOING ABOUT 40 MILES AN HOUR AND FOR NO REASON...MY CAR WASN'T HIT AND I DIDN'T EVEN HIT A BUMP. IT SOUNDED LIKE AN EXPLOSION AND THE HEADREST HIT THE BACK OF MY HEAD SO HARD MY CHIN HIT MY CHEST. I'M VERY LUCKY I WAS NOT KNOCKED OUT AND DIDN'T CAUSE AN ACCIDENT.*DT  CONSUMER STATED SHE SOUGHT MEDICAL ATTENTION BUT STILL HAS DISCOMFORT ON HER NECK.*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*