← NHTSA complaints

2017 CHEVROLET SILVERADO 2500 — SERVICE BRAKES

crash · 1687975 · 2020-08-28

Vehicle

Make
CHEVROLET
Model
SILVERADO 2500
Year
2017
Manufacturer
General Motors, LLC
Component
SERVICE BRAKES
Miles at failure
126,047

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT STATED WHILE DRIVING IN REVERSE DOWN A HILL THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT DEPRESSED THE BRAKES HOWEVER THEY WERE SOFT AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED HOWEVER, FAILED TO RESPOND. THE CONTACT CRASHED INTO THE MOUNTAIN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 126,047.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11351767
Machine
JSON-LD · Markdown