# 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE
> NHTSA complaint `1690663` · 2020-09-08 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE
- **Miles at failure:** 184,000
## Narrative
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GATE GLASS WINDOW SUDDENLY SHATTERED. DURING THE INCIDENT, THE PERSON SUSTAINED A FACIAL LACERATION WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER  (FUTURE FORD LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661)  WAS NOTIFIED OF THE  FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*