NHTSA complaint: 2007 HYUNDAI SONATA — SERVICE BRAKES
MY BRAKES FAILED IN JANUARY, AND MY CAR HIT THE GARAGE DOOR. I SPENT $800 TO GET THEM FIXED, ONLY TO HAVE THEM FAIL AFTER FIVE MONTHS. BECAUSE OF THIS IT CAME TO MY ATTENTION THAT THERE WAS A REAR CROSS MEMBER RECALL FOR CORROSION ON MY CAR. TO COMPLETE THE RECALL, THE DEALERSHIP WANTS TO CHARGE ME FOR ALL OF THE RUSTED PARTS THAT WILL BREAK ONCE THEY DIG TO REACH THE RECALL. I HAVE BEEN WITHOUT A CAR SINCE JANUARY, AND HYUNDAI CORPORATE DECLARED MY CASE CLOSED AND REFUSES TO ASSIST, AFTER WEEKS OF DELIBERATION, THEY ONLY ADDRESSED THE PROBLEM OF MY BRAKES AND NOT THE RECALL, WHICH THEY COMPLETELY LEFT OUT OF THEIR FINAL DETERMINATION. THE DEALERSHIP CANNOT PROCEED AND COMPLETE THE RECALL BECAUSE MANY PARTS THEY WILL HAVE TO REMOVE WILL BE UNUSABLE, AND CANNOT SAFELY BE PLACED BACK. THINGS ARE AT A STANDSTILL, AND I DESPERATELY NEED MY CAR BACK AND OPERATIONAL!
National Highway Traffic Safety Administration — Office of Defects Investigation