NHTSA complaint: 2015 LEXUS GS 350 — ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE 2018 AND WITHIN APPROX. A MONTH I WAS INVOLVED IN AN ACCIDENT ON THE FREEWAY WHERE MY VEHICLE STALLED WHICH RESULTED IN MAJOR DAMAGES TO MY CAR . I COULDN'T EXPLAIN WHAT HAPPENED BECAUSE I DIDN'T KNOW AT THE TIME. PRIOR TO THE ACCIDENT I SPOKE TO THE DEALERSHIP AND REPORTED THAT THE CHECK ENGINE LIGHT WOULDN'T TURN OFF AND HE STATED IT PROBABLY NEEDED TUNEUP . CAR FELT ROUGH. ACCIDENT RESULTED IN VEHICLE REPAIR AND ME W/O A CAR. THE AIR BAG DID NOT DEPLOY, ENTIRE FRONT CAR SMASHED IN. AFTER VEHICLE WAS RESTORED ENGINE LIGHT AND TIRE PRESSURE LIGHTS REMAIN ON , HAD TO TAKE CAR TO LEXUS DEALERSHIP (NORTH PARK) WHERE IT WAS MAINTENENCE. WHEN I PICKED IT UP CAR SOUNDED STRANGELY LOUD AND AS I WAS DRIVING OFF THE CAR STALLED AGAIN. NOBODY WAS AVAILABLE TO HELP ME AND I ENDED UP TAKING CAR HOME . THE FOLLOWING DAY I SPOKE TO TWO MANAGERS AND EXPRESSED MY CONCERNS .MY CAR WAS THEN PICKED UP FROM MY HOME AND TAKEN TO LEXUS DEALERSHIP WHERE ANOTHER THOROUGH INSPECTION WAS COMPLETED. LONG STORY SHORT THEY FOUND SOMETHING WRONG AND HAVE ME AN ESTIMATE IN WHICH I PAID A SIGNIFICANT AMOUNT OF MONEY. SINCE THEN MY CAR IS INSPECTED TIMELY AND TO THIS DAY ENGINE LIGHTS AND OTHER LIGHTS ARE ON AND NOBODY WILL DO ANYTHING BUT TAKE MY MONEY TO REPLACE MISC ITEMS! NOW I JUST READ THERE IS A RECALL WHICH EXPLAINS EVERYTHING AND FOR ONCE IT MAKES SENSE THAT THIS " LUXURY "CAR SOLD TO ME WAS A LEMON AND A VERY EXPENSIVE ONE AT THAT WITH ALL THE REPAIRS AND JUST FEELIN
National Highway Traffic Safety Administration — Office of Defects Investigation